Privacy policy
Last updated: May 15, 2026
This Privacy Policy explains how Sophie Brisbane collects, uses, and protects your personal information when you visit our website, create an account, or purchase our products. Based on the uploaded policy text
For any questions, you can contact us at:
teamserviceamivra@gmail.com
Who We Are
Company Name: Sophie Brisbane
Email: teamserviceamivra@gmail.com
Customer Support Hours:
- Monday – Friday: 9:00 AM – 5:00 PM
- Saturday & Sunday: 10:00 AM – 5:00 PM
Information We Collect
We collect personal information that you provide directly to us or that is automatically collected when you use our services.
Information provided by you:
- Full name
- Shipping and billing address
- Email address
- Phone number
- Payment information processed securely by our payment providers
Information collected automatically:
- IP address and device information
- Browser type and version
- Pages viewed, products viewed, and actions taken on the site
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and ship your orders
- Provide customer support and respond to inquiries
- Send order updates and shipping confirmations
- Improve website performance and shopping experience
- Send marketing offers when you choose to subscribe
- Prevent fraud and maintain website security
Sharing Your Information
We only share personal information when necessary to operate our services or when required by law.
This may include:
- Payment providers for secure transactions
- Shipping and logistics partners to deliver your order
- Customer support and communication services
- Analytics and performance tools used to improve our website and advertising
We do not sell or rent your personal information.
Dropshipping & Logistics
Some items may be shipped directly from our logistics partners.
This allows us to offer a wider variety of styles and sizes while maintaining competitive pricing.
In some cases, orders may arrive in separate packages.
Order confirmation emails will always include the latest order status and tracking information.
Cookies
Our website uses cookies for essential functionality, remembering your preferences, analytics, and marketing purposes.
You can manage cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Legal Bases
We process personal information based on:
- Contractual necessity
- Legal obligations
- Legitimate interests (such as security and website improvement)
- Your consent (for optional marketing communications)
Data Retention
We retain personal information only for as long as necessary for the purposes outlined in this policy or as required by law.
When no longer needed, data is securely deleted or anonymized.
Your Rights
Depending on your location, you may have the right to:
- Access or correct your personal data
- Request deletion of your information where legally permitted
- Object to certain processing activities, including marketing
- Request portability of your data
- Unsubscribe from marketing emails at any time
To exercise your rights, contact us at:
We will respond within a reasonable timeframe.
Minors
Our website is intended for adults.
We do not knowingly collect personal information from minors.
Security
We implement appropriate technical and organizational measures to protect personal information.
While no system is completely secure, we continuously update and improve our security practices to help protect your data.
International Transfers
Some service providers may process information in countries outside your own.
We take appropriate safeguards to protect personal data during these transfers.
Updates to This Policy
We may update this Privacy Policy from time to time.
The date shown at the top indicates the latest version. Any significant changes will be published on this page.
Contact
For any questions, requests, or complaints regarding this Privacy Policy or our practices:
Sophie Brisbane
Email: teamserviceamivra@gmail.com
Customer Support Hours:
- Monday – Friday: 9:00 AM – 5:00 PM
- Saturday & Sunday: 10:00 AM – 5:00 PM